TERMS AND CONDITION'S
YOU ARE AGREEING TO TERMS AND CONDITIONS
AS SOON AS PAYMENT FOR DEPOSITS FOR IS MADE
TERMS AND CONDITION'S ARE BINDING INVENTORY FOR BROADWATER CARAVAN
KITCHEN
1 MICROWAVE.. 1 KETTLE.. 1 TOASTER
PLATES , BOWLS , SAUCERS AND BOWLS
CUPS. AND PLASTIC TUMBLERS
KNIVES... FORKS ... SPOONS..
2 PANS
1 FRYING PAN .
POTATO PEELER. 3 CHOPPING KNIVES . 1 PAIR SCISSORS
BEDROOMS
2 DOUBLE QUILTS 2 SINGLE QUILTS AND 6 PILLOWS
LINEN TO COVER QUILTS AND PILLOWS 2 DOUBLE 2 SINGLE AND PILLOW CASES (if paid for at time of hire )
LOUNGE
1 FLAT SCREEN TV WITH BUILT IN FREE VIEW
TABLE AND 1 STOOL
ANY DAMAGE OR LOSS TO ITEMS WILL BE PAID FOR AND TAKEN FROM SECURITY DEPOSIT
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These Terms & Conditions are here to protect the rights of the Caravan
Owner, and all the Guests. Please read them very carefully.
Booking Restrictions
a) Bookings will only be accepted if the hirer is at least 18 years old
An electoral roll search may be carried out by the owner or agent to confirm identity
b) NO Same sex groups - e.g. Stag and Hen parties.
Family and Friends same sex groups may be accepted on request.
c) NO Pets of any kind, unless agreed at the time of booking
d) The maximum number of allowed guests may be lower than the maximum berth of the
caravan. This is in order to improve the comfort of the guests and reduce wear on foldaway
beds. Limits may also be added if a cot is used/required.
e) Only up to 8 guests permitted in the caravan.
Spot checks may be carried out and any time during the holiday. Unauthorized guests will be
evicted and the remaining guests may also be evicted and forfeit the remainder of their
stay, without compensation.
CANCELLATION
Cancelling within 3 weeks before the start date of caravan hire 25% of all money paid will be refunded
Cancelling between 3 and 5 weeks before the start date of caravan hire 50% of all money paid will be refunded
Cancelling 5 weeks before the start date of caravan hire. All money paid will be refunded
Arrival and Departure
a) You MUST NOT arrive before the time stated by the caravan owner.
You will be denied access to the caravan if you arrive early.
b) You MUST be out of the caravan before the check out time stated by the caravan owner.
Your deposit may be used to compensate the next guests if you leave late.
c) Keys will be available as advised by the caravan owner.
You be liable for the costs of replacing the Locks and all Key Sets if the keys are lost (£20)
d) The caravan owner will not be responsible if you cut your holiday short, unless caused by
problems with the caravan that the owner has not been able to rectify.
e) Please leave any passes given to you on the table when you leave. Failure to do so will result in cost being taken from deposit .
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DAMAGE OR LOSS
Please check the caravan when you arrive. If you find anything wrong
please contact the owner immediately. Or within 3 hrs
After this time any damage or loss will result in your deposit being kept.
If anything is damaged during your stay please contact the owner
immediately so that they can arrange repair before the next guests.
You have a responsibility to leave the caravan as you first find it.
Failure to keep the caravan clean and tidy will result in the loss of your
deposit.
Do not steal any property from the caravan or you will be charged
and may face prosecution.
All doors and windows must be closed when you leave the caravan. Failure
to do this risks the security of the caravan and the deposit may be
withheld.
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YOU WILL BE EVICTED, WITHOUT COMPENSATION IF:
You have extra guests staying
You cause any nuisance to others, such as loud music or shouting.
Anyone is found to be smoking in the caravan. Or any pets have been found to have been in the property
Damage or stains by any spillage will result in cost being taken out of your deposit
The Guests
a) The nominated group leader ( person who paid for the booking ) will be subject to fines in the event of misconduct by any of the group members that is not satisfactorily resolved, as detailed below.
b) The nominated group leader accepts full responsibility and liability for the conduct of all
guests should they breach any of the rules. It is their responsibility to ensure that all the
guests are aware of the full details of these terms and conditions.
Behaviour
a) You have a duty of care towards other site guests and as such must not cause nuisance either
verbally or by excessive music, etc.
b) Whilst alcohol is permitted, it is expected that all guests conduct themselves in a proper
manner at all times and remain civil towards the other guests and other site users.
c) Children must be kept under control at all times. This includes whilst in the caravan or whilst
using and services provided by the caravan site.
d) In the event that dogs have been allowed, they must be kept on a lead at all times, whilst on
the caravan site. They must not cause distress to any other persons on the site.
Breach of any of these rules will result in eviction from the site, loss of deposit and further legal
action if necessary.
Vehicles
a) You leave your vehicle and contents on site at your own risk. Neither the caravan owner, nor
the caravan site, will accept responsibility for damage or loss, unless by their negligence.
b) The caravan site speed limit must be respected at all times
c) All drivers must hold a Valid Driving Licence, Insurance, MOT and Road Tax
Damage to/Loss of Property (The Caravan and/or it's contents):
a) Please report any accidents, losses or damages caused by you or your party as soon as
possible to enable us to respond to the circumstances. Smaller items may be replaced by
yourselves if you wish, but the item(s) must be ‘like for like’ or part or all your deposit may
be kept to cover, or contribute to replacement costs.
b) Where the damage exceeds the deposit then necessary action will be taken to seek full
compensation, which may included additional charges
Eviction from the Caravan
a) You will be evicted from the Caravan, by the caravan owner or caravan site management,
and your deposit will not be refunded in the event of, but not limited to:
i. Unreasonable behaviour by any of the guests
ii. Additional, unregistered guests being found in the caravan
iii. Smoking in or damage to the caravan or any of its contents
iv. Pets being taken into the caravan
Caravan Disputes and Harassment
a) In the event of disputes then a third party may be consulted in order to resolve matters
b) Repeated/abusive telephone calls, text messages, written correspondence or other contact
will not be tolerated
c) By agreeing to these terms you will not threaten legal action in the event that the deposit is
not returned due to any breach of these rules. Any such action will be considered harassment
d) You will be liable for any additional costs incurred as a result of any breach of these rules
Blacklisting
In the event of non-payment, late departure, damage or breach of any conditions then
future bookings may be rejected by us and other caravan owners.
Private Insurance
a) The owner’s Public Liability Insurance only gives very limited protection.
b) Your home insurance may cover you and your belongings whilst you are on holiday.It is
unlikely to cover: Accidents, Medical Expenses or Losses due to delays or cancellation.
c) We strongly recommend that you take out Holiday Insurance to cover these exemptions.
These policies are available quite cheaply from most insurance brokers.
WE HOPE YOU HAVE A FUN AND SAFE HOLIDAY.
THANK YOU FOR YOUR CUSTOM.
Enjoy face painting, arts and crafts, fast fire games, photographs with Grunty and Pom Pom. Musical Chairs, The Colours and Corners game, Pass the parcel, Go fetch it etc etc.
Early Bingo from 7 .30pm.
